Flipkart Product Return
- mukti mehra
- May 10, 2023
- 2 min read
Access the Flipkart website or open the Flipkart app on your mobile device.
Log in to your Flipkart account using your registered email address and password. If you're new to Flipkart, create an account by providing the required information.
Once logged in, navigate to the "My Orders" section, typically located in the top right corner of the webpage or within the app's menu.
Locate the specific order containing the product you want to return and click on it to view the order details.
Within the order details page, find the option to request a return. Click on the designated button, such as "Return" or "Request Return."
Provide the reason for the return by selecting from the available options or providing a custom explanation as necessary.
Confirm your return request by clicking on the appropriate button, such as "Return Product" or "Submit."
Review the return policy and guidelines displayed on the screen to familiarize yourself with the terms and conditions, including timelines and any applicable charges.
Depending on the specific return requirements, you may need to choose a return method. Flipkart offers different options such as pickup by their courier partner or self-ship, where you return the product yourself.
Follow the provided instructions for your chosen return method. If scheduling a pickup, provide the preferred pickup time and address. For self-ship, follow the packaging instructions and use the provided return address.
Ensure the product is securely packaged, protecting it during transit. If a return label is provided, affix it to the package accordingly.
If self-shipping the product, send it to the designated return address mentioned in the instructions. Keep the courier receipt as proof of shipment.
Once the returned product is received by Flipkart, they will initiate the refund process according to their return policy. The refund will typically be processed back to your original payment method or as Flipkart Wallet credits, depending on your preference and circumstances.
Stay informed about the progress of your return and refund through email or SMS notifications provided by Flipkart.
If you encounter any difficulties during the return process or have additional questions, don't hesitate to contact Flipkart's customer support for assistance. They will be able to help you resolve any issues and guide you through the return process smoothly.
Comments