How to cancel an order on Flipkart
- mukti mehra
- May 5, 2023
- 2 min read
Flipkart is undoubtedly one of India's leading e-commerce platforms, offering a diverse range of high-quality products. The company continuously strives to improve its services to provide its customers with the best shopping experience possible. However, it is still possible to find yourself in a situation where you need to cancel an order for various reasons, which can be challenging for new users. But don't worry, as this article will guide you on how to cancel an order on Flipkart, so keep reading!
How to cancel an order on the Flipkart app?
Open the Flipkart app on your smartphone and log in to your account.
Tap on the three horizontal lines at the top left corner of the screen to open the menu.
Select the "My Orders" option from the menu.
Find the order that you want to cancel and tap on it.
On the order details page, you will see an option to cancel the order. Tap on it.
Choose the reason for cancellation and provide any additional comments if required.
Tap on the "Submit" button to initiate the cancellation request.
If the cancellation request is successful, you will receive a confirmation message from Flipkart.
You can track the status of your cancellation request in the "My Orders" section of the app.
If you have any issues with cancelling your order on the Flipkart app, you can contact their customer support team for assistance.
How to cancel an order on the Flipkart website?
To cancel an order on the Flipkart website, you can follow these simple steps:
Log in to your Flipkart account and go to the "My Orders" section.
Find the order that you wish to cancel and click on the "Cancel" button next to it.
Select the reason for cancellation from the drop-down menu and add any additional comments if necessary.
Click on the "Cancel Order" button to confirm your cancellation request.
Once you have confirmed the cancellation, you will receive a confirmation message on your registered mobile number and email address.
If you have already made the payment for the order, Flipkart will initiate the refund process, and the amount will be credited back to your account within a few business days.
Please note that you can only cancel an order on Flipkart if it has not been shipped yet. If the product has already been shipped, you will have to follow the return process to get a refund. Additionally, some products may not be eligible for cancellation, such as personalized items or products marked as non-returnable. In such cases, you will have to contact Flipkart's customer support for assistance.
How to cancel an order on Flipkart after payment?
It is possible to cancel an order on Flipkart even after making the payment, regardless of the mode of payment used. Simply follow the same steps outlined previously to initiate a return request. However, certain items may not be eligible for cancellation or return, and it's important to review the product information to determine if this applies.
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